Anyone familiar with ebay or any of the popular online forums this week will know that the online community is not happy with Ebay's latest policy changes...well most of them anyway.
I sell dichroic glass jewellery via Ebay and these change will effect me heavily.
Ebay has lowered the cost of listing items, whilst taking a greater percentage of the final value fee once the item sells.
It has also withdrawn the ability of sellers to leave negative or neutral feedback to buyers.
At first glance these changes don't seem to drastic but i've no doubt that they will be the straw that breaks the camel's back in terms of using ebay.
Whilst the lower listing fee is welcome this is only because ebay has lowered visibilty on UK auctions to the extent that a larger proportion of items sell and when they do I barely cover the costs. I use Ebay mainly to advertise now.
Not allowing sellers to leave feedback is potentially far more dangerous to the sellers. Sellers are now far more exposed to 'neg blackmailers' who effectively extort sellers against the threat of ruining their feedback profile. Also, what's to stop a unscrupulous competitor from 'negging' you if a seller cannot leave reciprocal feedback?
When it comes to fashion jewellery and handcrafted jewellery, I think the feedback system will now become more of a 'critic' than an honest feedback of the transaction.
I have always prided myself in honest and efficient customer service and in my 20, 000 ebay transactions I have only ever left 1 negative feedback but i've a feeling the negative feedbacks will now start flying about and therefore lose the effectiveness of them in the first place.
The strike is due to take place in a few weeks...should I take part? Based in Liverpool, UK I was hit badly by the October/ November Royal Mail strike which lost me a great deal of money and nearly cost me my livelihood. I'm not sure I can afford to take part, but then again can I afford not to?
The out come of the whole thing is that i'm now much more focused on other outlets than Ebay.
I'll pay much more attention to my website and ETSY...let ebay put itself out of business!